Text us at any hour
Every text to Supercanic reaches a person, whatever the hour, and a missed call gets a text back within a minute.
At a glance
- Texts are answered 24 hours a day, every day of the year
- A missed call triggers an automatic text so you are not lost
- You can send photos and a location pin in the same thread
- One thread holds your whole history with the shop
The worst part of car trouble is not knowing. You call, it rings out, you leave a message and then you sit there wondering whether anybody heard it.
Our desk closes that gap. If a call comes in and nobody picks up, the system texts you back on its own, usually inside a minute. That text is not a robot signing off. It starts a real conversation with a real person on our end.
Text works better than voice when you need it most. It goes through on one bar of signal. You can send a photo of the leak, a video of the noise and a pin of where you are parked. Nobody has to spell a street name twice.
The thread stays. Next winter when the same noise comes back, we can scroll up and see what we did about it last time.
Tell us what the car is doing
Text a photo and your location. You get a real answer from a real person, whatever the hour, and a written quote before anybody touches anything.